About us

ABOUT US

Here at CUEWAY we're interested in making more than just grills. Our mission is to offer a great experience throughout every step of your barbecue journey!

 

How did we get our start?

CUEWAY BBQ was founded by a group of friends who have worked in a professional manufacturer for 20 years and have rich experience in outdoor equipment. We came together to create CUEWAY, aiming to bring the highest quality grills to young people on the go.

We are committed to delivering outdoor equipment to modern young people that will encourage them to escape the hustle and bustle of city life and enjoy the freedom and happiness of nature. Camping and grilling outdoor could be a way of life. It's how we make new friends and create new memories. Grilling is spending time outside in the sun (or rain) with family and friends, preparing a delicious meal that brings everyone together.

That's why we started CUEWAY BBQ. We are a team of passionate outdoor grill enthusiasts who believe in brewing a better quality of grilling life. We hope to help every one of our customers get the most out of their grilling experience, from the moment they unbox their CUEWAY products.

 

What makes our product unique?

At CUEWAY BBQ we believe that the difference is in the details. Our aim is to consistently deliver products that will exceed your expectations. Our R&D isn't just a bunch of men in lab coats working on prototypes—it's engineers who literally walk out on the factory floor and throw meat on the grill to test their latest innovations. We're not afraid to take risks, and we think that's how great products are created. And once those products are made, they're put through rigorous testing to ensure that they perform at the highest level possible—because nothing is worse than getting excited about throwing a party only to find out that your grill isn't working properly when you need it most.

  • Innovation: We believe in growth at all costs. Innovation waits for no one.
  • Superior Quality: Our standard for excellence is unmatched.
  • Revolution: Constantly shaking things up is how growth happens 

Why do we love what we do?

You’re probably wondering why we’re so obsessed with CUEWAY. Or maybe you’re not, but it doesn’t matter because we’re going to tell you anyway.

We love what we do because this is our lifestyle. We can’t get enough of those weekends with the family, those afternoon barbecues with colleagues, or those moments when we just want to experiment. When you unbox any CUEWAY products, you’ll feel it too. You will start out hungry, but soon your curiosity will be piqued and before you know it, you’ll be trying new stuff and grilling or smoking meats you never knew existed. 

Take our word for it: It happens to the best of us. And don’t forget that more products are on the way soon! Stay tuned!

 

What problem are we solving? 

Here at CUEWAY we're not just interested in making grills. We're here to make sure you have a great experience throughout every step of your barbecue journey—from the moment you receive your grill or smoker, to the moment it arrives at its destination and the moment you open up that lid and cook up some delicious grub. 

CUEWAY aspires to communicate with each consumer as if they were a close friend. We welcome suggestions on social media platforms because it is the most efficient way for us to engage with you and debate your ideas. We guarantee that every review you leave to us will be thoroughly evaluated and feedback to the appropriate departments in a timely manner. We hope to continuously transform and innovate through every valuable suggestion. Let us create your ideal grills! 

Meanwhile, we have a strong customer service team that's ready to respond to any questions and concerns you might have about your brand-new outdoor kitchen. We take pride in offering you the most attentive, individualized service. We can always provide replacement parts for the grill assembly, including screws and nuts, should they be lost or damaged. Just contact us!

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